Cancellation & Refund Policy

At Revozon.net, we provide digital products such as WordPress themes, WordPress plugins, website templates, pre-built websites, PHP scripts and other digital resources. Since our products are delivered digitally, we maintain the following cancellation and refund policy.

1. Order Cancellation

An order can be cancelled only if the digital product has not yet been delivered or made available for download.

Once a product has been delivered, downloaded or accessed through the customer’s account, the order generally cannot be cancelled.

If you wish to request cancellation before delivery, please contact our support team as soon as possible with your order ID and registered email address.

2. Refund Eligibility

Due to the digital nature of our products, payments are generally non-refundable once the purchased product has been delivered, downloaded or accessed.

However, a refund may be considered in the following situations:

  • The purchased product is technically defective and the issue cannot reasonably be resolved.
  • The product delivered is substantially different from the product description.
  • The same order has been charged more than once due to a technical or payment processing error.
  • The product was not delivered after successful payment due to a technical issue on our side.

Refund requests will be reviewed on a case-by-case basis.

3. Non-Refundable Situations

Refunds will generally not be provided in the following situations:

  • The customer changed their mind after purchasing the product.
  • The customer purchased the wrong product.
  • The product is incompatible with the customer’s website, server or software environment when the compatibility requirements were clearly mentioned on the product page.
  • The customer does not know how to use or customize the product.
  • The customer has already downloaded or accessed the product and there is no verified technical defect.
  • The customer purchased a product without checking its features, requirements or applicable license terms.

4. Duplicate Payments

If you are accidentally charged more than once for the same order, please contact us with the relevant transaction details. After verification, the duplicate amount may be refunded to the original payment method.

5. Refund Process

If a refund is approved, it will normally be initiated to the original payment method used for the transaction.

The time required for the refund to appear in the customer’s account may depend on the payment gateway, bank or payment service provider.

6. Technical Issues

Before requesting a refund for a technical issue, customers are encouraged to contact our support team.

Please provide:

  • Order ID
  • Registered email address
  • Product name
  • Description of the issue
  • Screenshot or error message, if applicable

We will make reasonable efforts to identify and resolve genuine product-related technical issues.

7. Product License and Usage

Customers are responsible for reviewing the product description, compatibility requirements and applicable license or usage terms before purchasing.

Purchasing a digital product does not automatically grant rights beyond the license or usage rights specified for that particular product.

8. Contact Us

For cancellation, refund or order-related assistance, please contact us:

Business/Brand Name: Revozon.net
Owner: Atul Chaudhary
Email: revozon.net@gmail.com
Phone: 9214441009
Address: Bhitauli Bazar, Tola-Hathiyagarh, District-Maharajganj, Uttar Pradesh, India – 273302

Please include your order ID and registered email address when contacting us regarding a refund or cancellation.

9. Policy Updates

Revozon.net reserves the right to update or modify this Cancellation & Refund Policy when necessary. Any changes will be published on this page with the updated policy.